Exemption for printed materials
The right of revocation does not apply to goods which are not pre-made and must be individually manufactured according to your selections, or when the goods are personalized for your consumption, in accordance with § 312 g Paragraph 2 Nr. 1 of the civil code (BGB).
Return policy for eBooks and online courses
When you order an eBook or an online course, you agree to immediate contract fulfillment through download or online access, and therefore relinquish your right to revocation. You may return a purchased eBook or online course according to the return policy if you have not downloaded or accessed the electronic materials.
As a consumer, you have the right to revoke this contract within 14 days without providing any reason for revocation. The revocation period is 14 days, starting on the day of contractual conclusion.
To revoke a contract, provide me with a written statement (e.g. email) with your decision to revoke the contract within the revocation period:
When you revoke the contract, I will return you all payments within 14 days of receiving your notice of revocation. You are responsible for covering all costs of returning physical products.