In case of discrepancy, only the German Terms and Conditions (Allgemeine Geschäftsbedingungen) are binding. This translation is provided for your convenience.

§ 1 Validity

  1. These terms and conditions apply to all orders that you place with Sophie Wrobel, Rubensstr. 24, 75196 Remchingen, Germany.
  2. My offering is aimed only to persons above the age of majority.
  3. All deliveries, services and offerings are provided under these terms and conditions. Other conditions, e.g. customer terms and conditions, are explicitly rejected.

§ 2 Order procedure

  1. My online store lists products and services. This listing does not constitute a binding purchase offer.
  2. You can add desired products and services to your cart. When you click “pay now”, you create a binding purchase offer (order) according to § 145 BGB.
  3. You receive a notice of receipt for your order.
  4. When I process your order, I accept your purchase offer and set the order status to “processing”. When I accept your order, you receive an email with additional information regarding delivery and/or service provision for your order. This is when the purchase contract comes into force.

§ 3 Payment conditions

  1. You can choose to pay by PayPal or advance payment by wire transfer.
  2. When you select advance payment by wire transfer, I will send you my bank account information in the order confirmation. The invoiced total is to be transferred to my account within 14 days of receipt of the invoice.
  3. If I do not receive payment within 14 days, your order will be cancelled.

§ 4 Delivery and Transfer of Ownership

  1. The production, delivery and service fulfillment begin after receipt of payment.
  2. Goods shall be sent to the address you provide in your order.
  3. Goods remain my property until complete payment of the purchase price.

§ 5 Contract fulfilment

The purchase contract is considered fulfilled when:

  1. for goods, when the goods are delivered to you,
  2. for digital content, as soon as you receive the access information to the content, and
  3. for consultation services, as soon as the consultation takes place.

§ 6 Right of revocation

  1. The right of revocation does not apply to goods which are not pre-made and must be individually manufactured according to your selections, or when the goods are personalized for your consumption, in accordance with § 312 g Paragraph 2 Nr. 1 of the civil code (BGB).
  2. When you order an eBook or an online course, you agree to immediate contract fulfillment through download or online access, and therefore relinquish your right to revocation. You may return a purchased eBook or online course according to the return policy if you have not downloaded or accessed the electronic materials.
  3. As a consumer, you have the right to revoke this contract within 14 days without providing any reason for revocation. The revocation period is 14 days, starting on the day of contractual conclusion.
  4. To revoke a contract, provide me with a written statement (e.g. email) with your decision to revoke the contract within the revocation period:

    Sophie Wrobel
    Rubensstr. 24
    75196 Remchingen
    E-Mail: info@avesophos.com

  5. You may use the following sample return form:

    To:
    Sophie Wrobel
    Rubensstr. 24
    75196 Remchingen
    Email: info@avesophos.com

    I hereby revoke the purchase contract for the following goods / services:

    …………………………………………………………………….

    …………………………………………………………………….
    (Name of goods, order number, and price)

    Order placed on:

    ………………………..
    Date

    Goods received on:

    ………………………..
    Date

    Consumer’s name and address:

    ………………………..

    ………………………..

    ………………………..

    ………………………..
    Date

    …………………………………………….
    Signature
    (Only for printed/scanned forms)

§ 7 Consequences of revocation

  1. When you revoke a purchase contract, I will return all received payments within 14 days of receiving your notice of revocation.
  2. You are responsible for the costs of returning all goods.

§ 8 Copyright and usage rights

  1. All digital content that I provide are protected by copyright.
  2. Your purchase grants you a simple, non-transferrable usage right for unlimited time and non-commercial use.
  3. Your usage right begins after payment of the full purchase price.
  4. You do not purchase exploitation rights. That means: you are not allowed to share or republish the content. The right to copy the content is restricted to copies for your own personal use.
  5. You may not remove copyright marks, brand images or other trademarks.
  6. I may individually personalize digital contents with visible and invisible markings for the purpose of investigating and initiating legal steps against misuse.
  7. If you or a third party engage in unauthorized usage, you agree to pay a contractual fine of 10,000 (ten thousand) Euros per breech.

§ 9 Dispute resolution

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. I am not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board. However, I am committed to find a suitable solution directly with you.

§ 10 Final clauses

  1. Should one or more of these terms and conditions be or become invalid, the remaining clauses shall remain valid.
  2. German law, under exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG), shall apply for all contracts between us.
  3. Forum for all disputes shall be Karlsruhe, Germany.